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Largest Master Service, Customizing and Restoration Center in the USA.

Reviews for Master Tech RV Service Specialists

• Master Tech RV Service Specialists

  BEWARE!!!

  1 5 0 1.0

  Posted On: Jan 24, 2014

  Reviewer: Joe Vier

  “BEWARE: We signed a bid from Master Tech RV Services in Elkhart, IN for time and material to have the floors redone in our 2002 Dutchstar. When the work was completed we were not completely satisfied with everything that was done and expressed our concerns to Josh and the technicians. When we received the final statement it was not even close to the original bid. We did change the type of flooring that we wanted installed but were assured that we could have it for the same price. When we received the final bill we were charged an additional $576 for the flooring. We were also charged the upper range limit on the number of hours that was written on the bid for each job plus an additional 9.45 hours for an additional charge of $614.25. The Adura Plank flooring that Master Tech installed had larger seams than we thought reasonable and Master Techs solution was to fill the seams with caulk. The seams of the underpayment are raised and are visible on the planking. The new carpet Master Tech installed on the slide did not lay flat on the floor. Master Tech promised in writing that it would be replaced and when we returned to have the work done, the owner of Master Tech RV Service, Tim Klenk, refused to replace it but did fix it in a way that was unacceptable to us. I could go on but the final rub was the fact that the owner of Master Tech RV Service, Tim Klenk, refused to meet with us face to face and hear our concerns. Master Tech is an example of poor customer service and misleading quotes for time and material. Tim does not appear to care if you are satisfied or not, especially after he has your money. Do not take Master Tech for their word and do not believe their bid! Buyer beware and stay way from this place if you are looking for honest quality work and costumer satisfaction on interior remodeling of your motorhome.”

• Master Tech RV Service Specialists

  The only place i will go for now on....

  5 5 0 5.0

  Posted On: Jun 28, 2011

  Reviewer: Ken Lantz

  “My wife and I was so glad we took our 2008 Monaco to them. Jack Harris greeted us at the door and listened to our problems. Are refrigerator had stopped cooling we are full time and Jack realized that you can go with out a microwave for a couple of days but not a refrigerator. So he worked us in his very busy schedule diagnosed the problem worked with are after market warranty company and had a new frig installed within 24 hours. Hats off to Jack, Ryan, and the Master Tech Team we will bring our coach there for all further repairs and renovations.”

• Master Tech RV Service Specialists

  Not so fast there!!

  5 5 0 5.0

  Posted On: Jan 29, 2011

  Reviewer: Ron

  “I dropped my unit off for repair. After waiting till the last day, they finally finished the repair.....at closing time. I got in and it was a ness. The carpet was filthy and the bed was still up (where they had access to the rear). Part of the work was not completed correctly and I had to take it to another shop to get it done.”

• Master Tech RV Service Specialists

  FMCA CHAPTER PRESIDENT

  5 5 0 5.0

  Posted On: Feb 26, 2010

  Reviewer: Tom

  “Always a pleasure to do business with, They are the best that I have seen in 30 years of RVing, They take the time to do repairs correctly and all work is top notch. They specialize in all MFG's - Thank you Monaco for recommending them to me. They will work within your budget.. Just talk to them.. Thanks for the free camping. Secure Facility.”

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